Department: Asia Product and Operations Manager – SE Asia
Reporting to: Head of Product Back-Roads Touring
Location based: Brisbane or London (dependent on candidate)
We are Back-Roads Touring, a name that's been around in the small group touring sector for 30 years. While a lot has changed in the past 30 years, we're still discovering new places to visit, finding and delivering unforgettable travel experiences and introducing a global audience to our product. Put simply, we're a small but high growth operator looking to grow our team to continue delivering life-enhancing tours.
With our small group size, our clients will experience especially selected accommodation loaded with charm and home comforts. They will dine with the locals in their restaurants, meet traditional producers and mingle with those characters who so enrich the heritage of local communities. We call this the Back-Roads Difference.
Brief Job Summary
The Asia Product and Operations Manager – SE Asia role will report to the Head of Product who is based in London and will have the support of the product and operation teams throughout the company based in London, Brisbane and Bangkok. It is a varied and challenging role which is instrumental to the success and future growth of the business. We are looking for a passionate and proactive individual who is self-motivated and able to work to tight deadlines. A detailed knowledge of South East Asia is beneficial as well as the willingness to travel often to recce the initial planned countries and future destinations. The position will also be involved in the operational elements of the programme including assisting with the scheduling, supervision, training and recruitment of our Tour Leaders and drivers. The successful applicant will be a creative thinker with excellent attention to detail and effective time management skills. They will have the ability to research new trips and destinations and also have an understanding of our target market and an awareness of competitor activity. This will be a semi-autonomous role which favours a personality that can drive the project forward with input from the HOP although the role will work closely with Back-Roads Operations, Sales and Marketing functions. A close relationship with our external suppliers and on the ground team is essential to ensure new and existing tours are developed, priced and delivered profitably.
Experience, Requirements and Key Behaviours
Benefits and Salary
The candidate will receive a competitive salary, discounted holidays and performance based bonus and get the opportunity to travel with their job.